LoginOnHold Guarantee
OnHold is built for trust. If something goes wrong with a paid hold, you can open a dispute and we’ll review it.
Seller didn’t honor the hold
If the seller accepts the hold and then sells to someone else (or refuses to meet), report it.
Fraudulent or fake listing
If you believe a listing or seller is attempting to scam hold fees, report it immediately.
What happens after you report
- We collect the hold details, seller handle, and listing context.
- We review account activity and any available confirmation events.
- We take action when appropriate (including account restrictions and refunds where applicable).