Privacy
OnHold collects only what’s needed to run verified holds: your name, email, phone number, and basic transaction metadata (hold amount, status, timestamps). We do not sell personal information.
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
By providing your phone number, you agree to receive SMS messages from OnHold related to your account and OnHold requests (for example: login codes, request notifications, approvals, and status updates). Message frequency may vary. Standard message and data rates may apply.
Reply STOP to opt out. Reply HELP for help.
We do not share mobile information with third parties for promotional or marketing purposes.
Payments are processed by our payment provider. OnHold does not store your full card number.
Hold history and messages may be retained for audit and dispute protection.
For questions, please use our contact form.